Delivering safer care is the bedrock on which quality, efficiency and public confidence in the NHS are built. Over recent years, we have made important progress, from the National Patient Safety Strategy to the introduction of Safety Management Systems, but achieving sustained, system-wide improvement depends on strong and purposeful partnership. That is why the new ABHI … Read More
When we are motivated by compassion and wisdom, the results of our actions benefit everyone, not just our individual selves or some immediate convenience – Dalia Lama Compassionate leadership involves a focus on relationships through careful listening to, understanding, empathising with and supporting other people, enabling those we lead to feel valued, respected and cared … Read More
The premise of social capital is based on social relationships that facilitate cooperation and collective action for mutual benefits. In health-care organisations specifically, social capital is positively correlated to risk management and quality of care, as well as improving employee well-being and satisfaction, which in turn improves productivity, staff turnover and overall performance outcomes. Social … Read More
Working in health and care can give rise to a range of emotions. While caring for people who are suffering or dying can be immensely rewarding, people may also experience more difficult feelings, such as grief, fear, anger or shame, as they care for people going through the sometimes life-changing impact of illness. See this … Read More
After analysing nearly a decade’s worth of data, this year’s review argues that successive governments have failed to take responsibility for the costs of introducing the statutory minimum wage in the social care sector. This has created an annual chain reaction of increased costs to providers, resulting in increased fees paid to them by local … Read More
Understand why we’re prioritising key topic areas for evaluation and what it means for innovators. The healthtech sector is transforming healthcare at an unprecedented rate. From AI-powered diagnostics to revolutionary remote monitoring solutions, new innovations are reaching the market daily, each promising to enhance patient care and streamline clinical workflows. As the health and care … Read More
Lord Darzi, a renowned surgeon, has just completed a rapid independent review of NHS performance for the new Labour government. A&E care plays a prominent part in the review, partly because of the service’s high public profile and rich data collections. So what does national A&E data tell us? See this King’s Fund article for … Read More
Quality improvement – the use of methods and tools to continuously improve quality of care and outcomes for patients – should be at the heart of local plans for redesigning NHS services. NHS leaders have a vital role to play in making this happen – leadership and management practices have a significant impact on quality. … Read More
In the lead up to the general elections on 4th July the King’s Fund have outlined the three main parties manifesto pledges on health & care. See this link for the article
Yes. Feedforward, not feedback. Very simply put, rather than providing positive or negative feedback, feedforward consists in providing future-oriented options and solutions Feedforward, a concept developed by business educator and coach, Marshall Goldsmith, is now an increasingly popular practice in today’s workplaces. When an employee receives feedback, they get information about how they’re presently performing. Feedforward … Read More
